



The local guides were professional and friendly. They gave the impression that their sole purpose in life was to make us happy. I was sick one day and stayed in the hotel while the others went on a tour. The tour guide (this was the last full day) actually phoned me at the hotel to see how I was. I have never experienced customer service as good as this. Hotel staff in all cases were also dedicated to keep us happy. They had a permanent smile on their faces and were always eager to help. We w…The Rudolf Family, BC, Canada, June 2012
We were met, on time (except for one 15 minute wait) by a guide at every step of the way. We were never left wondering if we had misunderstood or had made a poor decision by going with Escaped To Latin America. Plus the Peruvian people are SO KIND!!! What an honor to visit such a beautiful and loving country.Gretchen Boyer,Northbrook, Illinois, Dec 2012
I can not say enough good things about this company. My 15 year old daughter and myself decided to go to Peru and I was afraid to plan it on my own. I chose Escaped to Latin America based on the glowing reviews I read on Trip Advisor. From my very first contact with them to my very last, they were extremely helpful, answered all of my questions, gave me great advice and planned a wonderful tour based on what my daughter was interested in. I have been on an Adventure by Disney tour before, …Marley Braun and daughter, United States, July 2012
Roberts Els had arranged an excellent tour package. His itinerary and the documents he sent were excellent. My sincere thanks to Roberts for for arranging everything. At every place people were waiting ready to pick us up. I would have no hesitation in recommending this company to anyone.Subramanyam Swaminathan, USA, January 2013
We used Escaped to Latin America travel agent, Mark Smith to help the two of us to plan our trip. We have some restrictions due to disability and requested he work within ourpreset budget. He planned an outstanding trip with a mix of tours of the Cusco area and several “down days” when we could explore on our own. Because we were on our own our, my limitations did not affect others and both travel guides at Condor were outstanding in their sensitivity to our specific needs. Of course Machu Pichu…Judi and Randy Johnson,Minneapolis, October 2012
Dear Escaped to Latin America Hotels were excellent, with good service and good breakfast buffets and restaurants. All individuals were professional, friendly, prompt and informative. The removal of any need to worry about all details made the trip relaxing and very enjoyable. The four days of the trek were the highlight. That experience will be remembered as an awesome adventure. We spent the extra day in Lima which allowed us to take the bus tour of the city, visit the catacombs of San…Dave Burt, New York, United States, June 2012
We were met by a rep at the hotel who gave us a rundown on the whole trip as well as advice such as not cleaning your teeth with tap water. From that moment on everything went perfectly. They took us out to the plane and got us right through to the departure gate. Every time we arrived at a new destination there was a rep who spoke good English and was very well informed about the history and local customs. The hotels were superb in all locations. I would urge you to use these folk…Diane and Hugh Haney, USA, January 2013
Sorry for the delay in feedback, but we just got back from Peru last week. We had 2 more weeks in Peru once we finished with our Escaped to Peru tour. So much to say, but definitely a trip to remember! As to your questions: 1. Service: Excellent! I do think that is what made the trip so enjoyable. There was no stress as your guides where always there as expected. I loved the level of service. What a relief to see the person with the sign with my name on it! We liked all the gu…The Douglass Family, Maryland, United States, June 2012
Alex and Liddy Goveas, Ontario, Canada, October 2012Not sure if you received my email sent from Peru but just wanted to say a big Thank You for all the arrangements. We were really impressed by Condor Travel in Peru and especially our tour guide in Cusco – Milton deserves a special mention. He was knowledgeable, friendly and helpful. All the tours were punctual and interesting and at no time did we feel lost.Marcello our Iguazzu tour guide – was also very friendly, knowledgeable and gave us a really fun time.Then in Rio we had Edson’…
Glenda Waddingham and Ralph Pezzack, Calgary, October 2012Hello Mark,We have been intending to thank you for your work in arranging a really outstanding trip for us. We were pleased with everything, and would certainly recommend your company to friends. We were very impressed with the fact that all the arrangements played out exactly as planned. Your choice of hotels and lodges really enhanced the experiences.The guides were outstanding.Thanks again for the great service.
Sorry for the delay in feedback, but we just got back from Peru last week. We had 2 more weeks in Peru once we finished with our Escaped to Peru tour. So much to say, but definitely a trip to remember! As to your questions: 1. Service: Excellent! I do think that is what made the trip so enjoyable. There was no stress as your guides where always there as expected. I loved the level of service. What a relief to see the person with the sign with my name on it! We liked all the guides. It was impressive that only local guides where used. We learned so much about all the areas in which we traveled. 2. Information provided: The itinerary was great. There were only minor changes the whole 2 weeks. We were pleasantly s…The Douglass Family, Maryland, United States, June 2012
Alex and Liddy Goveas, Ontario, Canada, October 2012Not sure if you received my email sent from Peru but just wanted to say a big Thank You for all the arrangements. We were really impressed by Condor Travel in Peru and especially our tour guide in Cusco – Milton deserves a special mention. He was knowledgeable, friendly and helpful. All the tours were punctual and interesting and at no time did we feel lost.Marcello our Iguazzu tour guide – was also very friendly, knowledgeable and gave us a really fun time.Then in Rio we had Edson’s group who were equally amazing. Perhaps our one negative comment was that because the Rio tour was a group tour we ended up seeing Christ the Redeemer in the afternoon instead of in the morning as originally planned. This meant the sun was in…
Every day has had tremendous experiences that have exceeded my expectations! Good quality and price.James Steamer, State College PA, USA, January 2013
We used Escaped to Latin America travel agent, Mark Smith to help the two of us to plan our trip. We have some restrictions due to disability and requested he work within ourpreset budget. He planned an outstanding trip with a mix of tours of the Cusco area and several “down days” when we could explore on our own. Because we were on our own our, my limitations did not affect others and both travel guides at Condor were outstanding in their sensitivity to our specific needs. Of course Machu Pichu was breathtaking. But so were the salt mines, sacred valley, and the sites in Cusco itself. The Amazon jungle should not be missed as it is a fantastic experience with so much to see and hear from bird songs to the beauty of butterflies and night sk…Judi and Randy Johnson,Minneapolis, October 2012
I found you online and rolled with it. I was happy with the choice of hotels and the guides were wonderful. I will definitely use your agency again. My guide in the Amazon made my birthday quite special and I liked the El Albergue hotel in Ollantaytambo ….and the fact that a ticket to climb Waynapichu was booked, and the train tickets were first class and my seats were window and faced the right direction when the train travelled..it’s the little things that count and I was pleasantly surprised.Sarah Kaur, Sydney, Australia November 2012
I can not say enough good things about this company. My 15 year old daughter and myself decided to go to Peru and I was afraid to plan it on my own. I chose Escaped to Latin America based on the glowing reviews I read on Trip Advisor. From my very first contact with them to my very last, they were extremely helpful, answered all of my questions, gave me great advice and planned a wonderful tour based on what my daughter was interested in. I have been on an Adventure by Disney tour before, which I consider the top tour company in the United States, and I think Escaped to Latin America comes pretty darn close to matching them in their service and is at least 1/2 the price. You are able to customize your trip, which I loved, and every …Marley Braun and daughter, United States, July 2012
(What convinced us to travel were the) Trip Advisor comments and efficiency of communication via emails. (What really stood out for us was) The ease of our holiday.Jake and Hugh Denning, Sydney, Australia, November 2012
My husband and I recently visited Peru with friends. During our planning we struggled to find accommodations and transportation to move us about the country safely and efficiently. We happened up David Kennedy and “Escaped to Latin America”. We were so lucky! We were able to discuss with him the accommodations we wanted and the sights we wanted to see. We were met by our guides or drivers at every turn, they were knowledgeable and friendly. We were able to get information about history, local items, where were, the atms? best food? We felt comfortable and well taken care of. I can’t say enough about our experience. We saw many travelers on our trip who weren’t so lucky and it didn’t look like fun. We would heartily recommend David Kennedy &…Patty and Andrew Hamilton,Bangor,Maine,January 2013
We were met by a rep at the hotel who gave us a rundown on the whole trip as well as advice such as not cleaning your teeth with tap water. From that moment on everything went perfectly. They took us out to the plane and got us right through to the departure gate. Every time we arrived at a new destination there was a rep who spoke good English and was very well informed about the history and local customs. The hotels were superb in all locations. I would urge you to use these folks in the future. It is hard to imagine how the tour could have been better.Diane and Hugh Haney, USA, January 2013
Positive reviews on tripadvisor.com including really good, personal responses to posts that may not have been legitimate – it was nice to see that the business cared about their reputation. Really quick responses to all our inquiries!Jennifer Leslie, Lawrenceville, New Jersey, January 2012
Flexibility and quick responses to changes in itinerary. Thoroughness of the documentation provided, guides. The fact that everything was as advertised (no hidden fees or rooms that did not measure up to what was advertised in the itinerary).Anisha Patel,Vancouver,Canada, March 2013
Mike Upton, Toronto, January 2013MarkJust a short note to provide you with some feedback.Except for the minor hiccup with the transfer to the Lima airport everything was fantastic.The hotel met our expectations. Our guides were knowledgable and tailored their discussions to our needs. All of our transfers were on time.We compared experiences with those that took a similar trip through Holland America ( but at twice the price). No real differences.I will no doubt recommend your company to any others I know that are planning on travelling to South America.All the best. We will keep you in mind when we start planning our trip to the Galápagos Islands.
We were met, on time (except for one 15 minute wait) by a guide at every step of the way. We were never left wondering if we had misunderstood or had made a poor decision by going with Escaped To Latin America. Plus the Peruvian people are SO KIND!!! What an honor to visit such a beautiful and loving country.Gretchen Boyer,Northbrook, Illinois, Dec 2012
Hi Mark, we’re back home safe after enjoying a great week in Peru. It was a great experience! I want to thank you for organizing it. Couldn’t have been better. Very kind people and all transfers perfectly on time.Anne-Carin Lueb,USA, Jan 2013
Good morning David,Lonnie Roy, California, November 2012Just want to drop you a short note and thank you for your help with our trip to Peru. We had a fabulous time and all of the hotels were perfect. The guides were helpful, prompt and knowledgable. At all airports and connections someone was waiting for us. We enjoyed the trip and thank you for your help.
The local guides were professional and friendly. They gave the impression that their sole purpose in life was to make us happy. I was sick one day and stayed in the hotel while the others went on a tour. The tour guide (this was the last full day) actually phoned me at the hotel to see how I was. I have never experienced customer service as good as this. Hotel staff in all cases were also dedicated to keep us happy. They had a permanent smile on their faces and were always eager to help. We were a bit disappointed with the last hotel. The room amenities were very sparse.. only one chair and little stools.. now I know its winter, but the room needed 2 heaters to keep it warm. The last day, we didn’t want to shop, so you were nice enough…The Rudolf Family, BC, Canada, June 2012
Glenda Waddingham and Ralph Pezzack, Calgary, October 2012Hello Mark,We have been intending to thank you for your work in arranging a really outstanding trip for us. We were pleased with everything, and would certainly recommend your company to friends. We were very impressed with the fact that all the arrangements played out exactly as planned. Your choice of hotels and lodges really enhanced the experiences.The guides were outstanding.Thanks again for the great service.
Hi Robert, thanks for a job excellently done. Jan came home very pleased and satisfied with every aspect of his trip. He was met everywhere on time, guides were great, he said that the hotels were clean and beds comfortable. We communicated everyday via Magic Jack or Skype, so he was not feeling alone, he was able to share his impressions with me right away. He did a lot of climbing when he could and lost 4 kilos, came home with a nice tan. Thanks again, Robert and , please, forward this email to your supervisor. You were great, thanks for your patience before Jan’s trip, we had a lot of questions and you always gave us a perfect answer. We will always recommend you and Escapetoperu to everybody who wants to have a first class exp…Luba and Jan Pala,Chicago, April 2013
They did a great job planning our trip to Peru. Our hotel locations were excellent and our guides were good. Always on time and very courteous. I would defenitly recommend Escape to Lation America and I will use their service again my self.Sue Zarrinkelk, USA, Dec 2012
Dear Steve, We had a superb trip and please find the answers to your questions ; The level of office service, info provided, standard of transport were all excellent. Standard of accommodation was good, Highlight of trip was the actual trail, the guides and that moment that Machu Picchu first comes into sight at the sun gate. We had no problems, value for money was fair and we heard of you via a friend who lives in Lima. We would recommend you to friends. The guides were fantastic, both in imparting their knowledge and also in the controlling of the group. Give our best wishes to Gary Sargent, who we met at our friends wedding in Lima before our flight to Cusco, Best wishes,Simon and Jane Herbert, Devon, England, May 2012
Aloha Robert The tour was Absolutely incredible!! All your arrangements were on time and clear! Truly spectacular experience and every step of the way guides and staff were so accommodating and knowledgable!! Thank you for an unforgettable time.Macchu Picchu was a dream come true, words don’t do justice! Wow Robert! You continue to amaze me with the quality of service and attention to detail. Mil gracias por todo, Te lo agradezco de corazon. It has been a pleasure dealing with you.. Safe journeys to you as well wherever you may go.Harry Canales, Hawaii, April 2013Hasta la proxima!Harry
James and Emma Georgeson, New Zealand, May 2013Hola Robert,We have just finished our Peru trip – it was fantastic!! The hike up Waynu Picchu was probably the highlight – but it was all excellent.The hotels were all excellent – with the food and service being first class.The transfers were great – a number of times the contact on the ground printed boarding passes for us to save time at the airports. They were always there on time and it all felt so easy with them looking after us.Thanks again for organising for us.Best regards,James and Emma
Everyone along the way was very prompt and responded quickly. We were not the least expensive but you were well worth the money we spent. Ernesto in Cuzco was very informative, prompt, and went out of his way to help my wife when she needed help find some things to make her feel better. Also, there was a tour guide at Machu Picchu name Deana that went out of her way in a pouring rain, shivering most the time to help us find rain gear, umbrellas, and still did the tour without rushing us or cutting the tour short when a lot of other guides were heading out. If we come to South American again I will surely contact Escape to Latin American again to help with our travel plans. ThanksJames Christopherson,Utah, Feb 2013
Thank you so much for your email and forgive the delay replying: please see comments below: Sam is one of the most consistent and professional people we’ve ever had the pleasure of working with. He always replied to our many questions thoroughly, thoughtfully and promptly. A very special member of your team! We felt very lucky to have found him. The information package was excellent and became very dog-eared by the end of the trip, as we were constantly referring to it! We loved the Hotel Palace in Guayaquil and the Villa Laguna on our last island, especially. Transport – no issues at all. We had a guide, Vladimir in Lima, Peru, who really was a bright star. He was friendly, always early, and one of the most knowledgeable guides we’d e…Allison Gren and Stuart Sykes, BC, Canada, April 2012
Dear Escaped to Latin America Hotels were excellent, with good service and good breakfast buffets and restaurants. All individuals were professional, friendly, prompt and informative. The removal of any need to worry about all details made the trip relaxing and very enjoyable. The four days of the trek were the highlight. That experience will be remembered as an awesome adventure. We spent the extra day in Lima which allowed us to take the bus tour of the city, visit the catacombs of San Francisco and have a great dinner at the ruins at Huaca Pucllana. We had minor altitude sickness, but were able to get pills at the farmacia and also oxygen for the headache that my companion had…The information was available, maybe underestimate…Dave Burt, New York, United States, June 2012
